access2growth is pleased to announce that it is working with two new partners JRBH & AME.

JRBH is a strategy consultancy based in Central London led by Jennifer Harris and Alastair Brass. Jennifer was Business Woman of the Year in 2005........

 
   
The GNER Call Centre Case Study
Well here we go another case study by consultants trying to convince us that their approach is the best.........
 
   
   
   
   
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Business Turnaround
Lean Enterprise
20 Keys
 
 
 
 

Integrating Customers Organisation Development Tools
  • Voice of the customer
  • Choice modelling
  • 3 axis of the customer
  • Kano Model
  • Collaboration workshops
  • Empowerment
  • Skills Matrix design
  • Visual management design
  • Competency assessment
  • Mini Business and Idea generator design
  • Self Managed Team design
   

Process Improvement Tools

  • 5’S
  • PDCA CAPDO
  • Hoshin Kanri
  • Work Scheduling
  • Kaizen
  • Process mapping 8 wastes
  • MRP11
  • TPM
  • Project management
  • Poka Yoke
  • FMEA
  • Taguchi
  • Kanban
  • SMED
Problem Solving Tools
  • Line balancing
  • Root cause analysis
  • Seven QC tools and
  • Techniques
  • QFD
  • Six Sigma
  • Paired Comparisons
  • Organising data
  • Brainstorming
  • 5 whys’
 
   

 

 

 

 

 

 

 

 

 

 

 

  
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